Frequently Asked Questions

Payment Options

1. Cash or Eftpos: Payments can be made in person at the office.
2. Internet Banking:
   • Account Name: WAGS
   • Account Number: 12-3093-0165317-00
   • Particulars: Your Child's Name
   • Reference: Your Invoice Number
3. Credit Card Payment: Via Stripe on our online enrolment system.

What Do I Need to Bring?

• Water Bottle (named)
• Socks (for use on trampolines)
• Comfortable Athletic Clothing
• Long Hair (tied back)
• No Buckles, Zips, or Jewellery (these can damage our equipment)

What Behavior is Expected?

• All Gymnastics New Zealand behavior policies apply to all members and spectators of the gym.
• Children who are unwell or contagious are required to stay at home until they have recovered.
• Only enrolled class participants are allowed on the equipment and only during their scheduled class times. At all other times, they are to be seated upstairs.
• All open cuts and wounds need to be covered by a dressing.
• No food is to be taken or eaten in the gymnasium.
• No gum is to be chewed during class.
• Parents are required to collect their children inside the gymnasium.
• All gymnasts are required to show respect to their coaches and fellow gymnasts.
• Parents must collect their children on time. Coaches are not paid to babysit children.
• Parents are responsible for their child's behavior and participation in class.
• Children are not to run around the gym, climb on the hand railings, or throw objects from the viewing area.
• No playing in the lift.
• Unacceptable behavior and language will not be tolerated anywhere in the building, and parents will be contacted if this occurs.
• Participants are responsible for any deliberate damage to the mats or equipment.

Are you open during public holidays?

There are no classes held on public holidays and we do not offer gym hire during public holidays.

How Does the Gymnastics Term Work?

Our fees are structured to align with the school terms. A small portion of each term's fee from each gymnast goes to Gymnastics New Zealand as an affiliation fee. 

• Fees must be paid prior to the first class unless payment arrangements have been made before the term starts.

• Failure to pay fees will result in a 15% penalty being applied after a specified date, which will be notified in the main area of the gym each term.

• Except for Playgym, there are no catch-up sessions for missed classes, and enrolment is required for your child to attend.

• Failure to pay the term's fee will prevent your child from enrolling in the following term.

• Your child must attend the class they are enrolled in. We cannot interchange class attendance each week to accommodate a desire to attend on a different day. Classes can be changed if necessary, but your child will need to commit to their new class for the entire term.

What happens if I am returning next term?

If you are returning for the next term and do not wish to change your class, you do not need to take any action. We will automatically transfer you over to the new term. This transfer typically happens towards the end of the current term.

However, if you want to change your class or if you do not intend to return for the next term, you must notify the office. They will then make the necessary adjustments based on your preferences.

Additionally, it's important to inform the office of any changes to your contact details to ensure they have up-to-date information.

In summary

• If staying in the same class and returning next term: No action required.
• If changing class or not returning next term: Notify the office.
• Keep your contact details updated by communicating changes to the office.